Latest news

Tuesday, 14 June 2022

Open Days Return!

We are delighted to announce the return of our open days! 

The pandemic had halted our popular open days where we would showcase the latest developments in the hearing industry and bring them to you with special offers and exclusive discounts. However, with the fourth jab rollout in first part of the year, the falling infection rate in the second part of the year, and more of a return to some kind of normality, we feel the time has come to bring them back. We’ll still be taking precautions, for example by asking all attendees to wear a face covering if they can, and by allocating everyone a specific time slot and not accepting walk-ins.

The focus of this Year’s open days will be the Starkey Evolv AI range. Not only has it been this year’s best-selling hearing aid with the most advanced features, but Starkey are also about to add the first ever Bluetooth Completely-In-Canal (CIC) style to the range. This will be the world’s smallest Bluetooth enabled hearing aid and is an extremely exciting development in the hearing industry.


If you’d like to find out more about the Evolv AI range then give us a call to book an appointment at one of our open days. These free appointments are limited and on a first come first served basis. 

We are holding two open days; at our main Scarborough branch on Thursday 30th June, and at our York clinic at Visioncare Optometry in Acomb on Friday 1st July. We’ll be able to discuss all the features of Evolv AI, the wireless accessories available, and how to navigate your way through the smartphone app. In Scarborough, Margaret Black from Starkey will also be on hand to answer any questions you have. There’ll be exclusive offers and discounts only available to those who attend on the day, including a free wireless accessory (as pictured below*). To reserve your place on either of the open days, just call us on 01723 369505.

*Subject to availability, conditions apply.

Thursday, 24 February 2022

Job Vacancy - Part-Time Receptionist

We have a part-time receptionist role two days a week (Mondays & Fridays) working 9-5 at our office in Scarborough. The role is a job-share with another part-time receptionist. You will work on the reception desk greeting customers as they arrive for their appointments, deal with sales transactions and appointment bookings. You will also be dealing with phone enquiries and carrying out other reception and administrative duties.

Experience with data entry and Microsoft Office (in particular Word & Excel) is essential, as is a cheerful and positive outlook as you will be the first contact for most of our customers. A basic knowledge of ears and hearing is useful but not essential as training will be offered.

You will need to be flexible to cover annual leave of the other receptionist as overtime.

You will need to be available for interview on Monday 7th March.

If you are interested in applying for the role, please email your CV to

Monday, 20 December 2021

Christmas Opening Hours


Our Scarborough office will be closing at 5pm on Thursday 23rd December and will reopen at 9am on Tuesday 4th January. We would like to wish all of our wonderful customers a very happy and healthy Christmas and New Year! Thank you for being with us through another tough year. We look forward to welcoming you back in 2022! 

Thursday, 4 November 2021

Business Awards Finalists!

We're delighted to announce that we've been shortlisted as a finalist in the Small Business category of The Scarborough News Business Excellence Awards! Our small team of staff have worked incredibly hard this year and we look forward to the awards ceremony on the 2nd December. 

Thursday, 7 October 2021

Scarborough Clinic Refurbishment

During the Summer we undertook a major refurbishment of our Scarborough office. We worked with Ultimate Interiors based in Cross Hills, West Yorkshire to design and create a smart, modern practice that offers our customers the hearing care experience they deserve. In July we closed the premises for four weeks to undertake the work. We temporarily moved our appointments to a room at The Health and Wellness Falgrave Clinic on Falsgrave Road in Scarborough. Thank you to Rita and the other health care practitioners for looking after us and our customers during these four weeks. 

We moved back into our Castle Road premises in the middle of August and have been delighted with the transformation. As well as our new interior, we have invested in a new and more spacious sound proof booth for carrying out hearing tests, as well as new testing equipment. The whole clinic has had an upgrade. 

The pictures below show the story of the refurbishment project from before to during and after. 

Friday, 2 July 2021

Irrigation now available in York

We have added a new irrigation machine to our existing microsuction wax removal service in York at Visioncare Optometry. This means we now have a complete wax removal service in York as we're able to clear your wax with suction, irrigation or dry removal. If you would like more information about this service, or to arrange an appointment, give us a call on 0800 633 5939.

Tuesday, 22 June 2021


For the next few weeks, until 20th July, our Scarborough clinic has temprorarily relocated to Falsgrave Road while we carry out refurbishment work on our Castle Road office. We will be offering appointments from a room in the Health and Wellness Falsgrave Clinic, 65 Falsgrave Road, Scarborough, YO12 5EA. This is located just in front of Sainsburys and parking is available either on Falsgrave Road for an hour (disc parking), or you can park in Sainsburys car park and take the short walk through the cut-through onto Falsgrave Road. Then just turn left and the clinic is two doors down. 

To arrange an appointment with us during this period just call our usual number 01723 369505 and Julie or Helen will be happy to arrange it for you.