FREE Ear Health Check appointments throughout February!

In support of Tinnitus Week 2025, which runs from 3-9 February, we are offering FREE Ear Health Check appointments during the whole of February. We use our state of the art Video Otoscope to examine your ears, before carrying out a hearing screening check. This will help us assess your ear health. 

You can find more information on Tinnitus Week by visiting www.tinnitus.org.uk. To arrange your FREE Ear Health Check appointment, call us on 07123 369505 or email info@charlwoodhearing.co.uk. 

AUTUMN OPEN DAY EVENTS

 Introducing the incredible Phonak Infinio Sphere hearing aids. 

We are delighted to announce our Autumn Open Day Events showcasing the Phonak Infinio Sphere. Book a FREE appointment on Thursday 10th October in Scarborough, or Friday 11th October in York to find out all about this new breakthrough in hearing performance. 

Infinio Sphere is a giant leap forward in technology. Phonak have taken the ERA processing chip in the standard Infinio hearing aid, and added a second processing chip called Deepsonic, which is dedicated to Artificial Intelligence (AI) and using a deep neural network to help expand the listening range from all directions and separate noise from speech. The processing power of the Deepsonic chip is phenomenal! With 53x more processing power than other hearing aids, Sphere can carry out 7.7 BILLION operations per second! This results in a significant improvement in speech clarity from any direction in background noise.

If you're looking for the best performing hearing aid for speech in noise situations, Infinio Sphere is the one for you. Offering exceptional speech clarity from any direction, Phonak Audéo Sphere Infinio filters out noise from speech, allowing you to engage with friends, family members or colleagues even in the noisiest environments. Infinio Sphere marks a new era in hearing technology. 

Appointments at our open days are limited so call us on 07123 369505 to reserve your place. 

At these events you can expect: 

• Video otoscopy ear check and hearing test.
• Demonstration of the Phonak Infinio Sphere technology.
• Exclusive discount of £600 off a pair of Infinio Sphere I90 hearing aids.  
• Free upgrade to a premium charger. 
• Free 5 year warranty. 

SPRING OPEN DAYS

We will be holding a series of open days during the week beginning 13th May where you can find out how the latest developments in hearing technology can help improve your hearing health and lifestyle. Whether you're new to hearing aids or are looking to upgrade your current devices, these open days are a chance to discover how you can hear more and hear better!

Hearing technology is accelerating at a faster pace than ever. Longer lasting rechargeable batteries, the use of AI to help with speech in noise situations, health monitoring features and new innovative designs and styles, are all part of the latest hearing aid developments from the World’s leading manufacturers.

Spring is usually a busy time for new hearing aids being launched on the UK market, but the recent sheer numbers and the quality of these products has been astonishing! All 8 of the major hearing aid companies have brought something new and innovative to the table. Our open days traditionally focus on one product, but this time they really are open to everyone interested in hearing aids.

If you book a free appointment at one of our open days, you will benefit from video otoscopy to check the health of your ears, a hearing test and assessment with an explanation of the results, and a discussion of your hearing difficulties and lifestyle in order to discover the most suitable solution for your individual requirements. If you then decide to undertake a 60-day trial period of a new pair of hearing aids, you will benefit from up to £400 off plus a free 5-year warranty and a free accessory which could include a TV streamer, remote control or premium charger, depending on the devices selected.*

We are not just hosting our open days at our Scarborough premises, but some of our satellite clinics as well. The dates for your diary are as follows;

Monday 13^th & Thursday 16^th – Charlwood Hearing Care, 10 Castle Road, Scarborough.

Tuesday 14^th – The Duchy Hospital, Harrogate & Bondgate Clinic, Helmsley.

Wednesday 15^th – Filey Opticians & Hunmanby Opticians.

Friday 17^th – Visioncare Optometry, York.

If you’d like to find out how the latest hearing developments can benefit you, book your free appointment at one of our open days by calling 01723 369505 or emailing info@charlwoodhearing.co.uk.

 

 Starkey Genesis AI Open Day 9/11/23

We're delighted to announce our Autumn Open Day will be taking place on Thursday 9th November at our Scarborough clinic. We will be showcasing the fantastic new Starkey Genesis AI hearing aid range which has been built from the ground up with all-new everything! Genesis AI is the industry's most advanced processor technology, has the industry's longest lasting rechargeable battery, the industry's smallest rechargeable receiver-in-canal hearing aid with a sensor and the industry's smallest in-ear product. In short, Genesis AI is the latest, greatest hearing aid technology to hit the market and is way ahead of it's competition, delivering superior sound, comfort, and durability.

On Thursday 9th November we are holding a special Open Day to demonstrate just how good these new hearing aids are. We have a visiting Starkey expert Adam Kobeissi on hand to answer any questions you have on Genesis AI. If you book an appointment you can receive;

• Free video otoscopy & hearing check
• Free Starkey Genesis AI demonstration
• Up to £700 off a pair of Genesis AI hearing aids
• A chance to win a free TV Streamer or Table Mic accessory 

You can also discover Starkey’s range of bluetooth accessories and take a guided tour of smartphone connectivity and the MyStarkey App. 

To book your free appointment at our Open Day, call us on 01723 369505. 

OTICON OPEN DAY

Open Day – Oticon Real

We’re delighted to announce our first Open Day of 2023 to showcase the brilliant new Oticon Real hearing aid. We’d like to invite you to our Scarborough centre on Monday 17^th April to experience Real for yourself. We’ll take you through all of Real’s features and benefits, explain the various accessories that are available, and show you how to pair the devices with your smartphone and use the new Oticon Companion app. There will be free refreshments, exclusive offers and discounts available if you attend an appointment on the day, as well as a chance to win some great prizes.

If you place an order for a pair of Real hearing aids on the day, you will benefit from up to £545 discount off the normal price! There will also be discounts on all accessories and extended warranties, and the chance to win either a free Smart Charger (worth £260) or a free TV Adaptor (worth £150).

Places at our Open Day are limited, so don’t delay, book today! Contact us on 01723 369505 to book your appointment. You can also email info@charlwoodhearing.co.uk to arrange it.

Christmas Opening Hours

 

Our Scarborough office will be open on a limited basis over the festive period. Only wax removal appointments at our main branch are available during this time. Please call 01723 369505 to enquire. 

See the full hours below;

Friday 23rd December - 09:00 - 17:00

Christmas Eve: Closed

Christmas Day: Closed

Boxing Day: Closed

Tuesday 27th December: Closed

Wednesday 28th December: 09:00 - 17:00

Thursday 29th December: Closed

Friday 30th December: 09:00 - 17:00

New Years Eve: Closed

New Years Day: Closed

Monday 2nd January: Closed

Tuesday 3rd January: Open as usual from today 

Closed on Monday 19th September

 

We will be closing our Scarborough shop on Monday 19th September as a mark of respect to Her Late Majesty Queen Elizabeth II, King Charles III and the Royal Family.