Latest news

Friday 3 November 2023

 Starkey Genesis AI Open Day 9/11/23


We're delighted to announce our Autumn Open Day will be taking place on Thursday 9th November at our Scarborough clinic. We will be showcasing the fantastic new Starkey Genesis AI hearing aid range which has been built from the ground up with all-new everything! Genesis AI is the industry's most advanced processor technology, has the industry's longest lasting rechargeable battery, the industry's smallest rechargeable receiver-in-canal hearing aid with a sensor and the industry's smallest in-ear product. In short, Genesis AI is the latest, greatest hearing aid technology to hit the market and is way ahead of it's competition, delivering superior sound, comfort, and durability.

On Thursday 9th November we are holding a special Open Day to demonstrate just how good these new hearing aids are. We have a visiting Starkey expert Adam Kobeissi on hand to answer any questions you have on Genesis AI. If you book an appointment you can receive;

  • Free video otoscopy & hearing check
  • Free Starkey Genesis AI demonstration
  • Up to £700 off a pair of Genesis AI hearing aids
  • A chance to win a free TV Streamer or Table Mic accessory 

You can also discover Starkey’s range of bluetooth accessories and take a guided tour of smartphone connectivity and the MyStarkey App. 

To book your free appointment at our Open Day, call us on 01723 369505. 


Thursday 13 April 2023

OTICON OPEN DAY

Open Day – Oticon Real


We’re delighted to announce our first Open Day of 2023 to showcase the brilliant new Oticon Real hearing aid. We’d like to invite you to our Scarborough centre on Monday 17th April to experience Real for yourself. We’ll take you through all of Real’s features and benefits, explain the various accessories that are available, and show you how to pair the devices with your smartphone and use the new Oticon Companion app. There will be free refreshments, exclusive offers and discounts available if you attend an appointment on the day, as well as a chance to win some great prizes.


If you place an order for a pair of Real hearing aids on the day, you will benefit from up to £545 discount off the normal price! There will also be discounts on all accessories and extended warranties, and the chance to win either a free Smart Charger (worth £260) or a free TV Adaptor (worth £150).

Places at our Open Day are limited, so don’t delay, book today! Contact us on 01723 369505 to book your appointment. You can also email info@charlwoodhearing.co.uk to arrange it.


Wednesday 21 December 2022

Christmas Opening Hours

 


Our Scarborough office will be open on a limited basis over the festive period. Only wax removal appointments at our main branch are available during this time. Please call 01723 369505 to enquire. 

See the full hours below;

Friday 23rd December - 09:00 - 17:00

Christmas Eve: Closed

Christmas Day: Closed

Boxing Day: Closed

Tuesday 27th December: Closed

Wednesday 28th December: 09:00 - 17:00

Thursday 29th December: Closed

Friday 30th December: 09:00 - 17:00

New Years Eve: Closed

New Years Day: Closed

Monday 2nd January: Closed

Tuesday 3rd January: Open as usual from today 

Thursday 15 September 2022

Closed on Monday 19th September

 


We will be closing our Scarborough shop on Monday 19th September as a mark of respect to Her Late Majesty Queen Elizabeth II, King Charles III and the Royal Family.

Tuesday 14 June 2022

Open Days Return!

We are delighted to announce the return of our open days! 

The pandemic had halted our popular open days where we would showcase the latest developments in the hearing industry and bring them to you with special offers and exclusive discounts. However, with the fourth jab rollout in first part of the year, the falling infection rate in the second part of the year, and more of a return to some kind of normality, we feel the time has come to bring them back. We’ll still be taking precautions, for example by asking all attendees to wear a face covering if they can, and by allocating everyone a specific time slot and not accepting walk-ins.

The focus of this Year’s open days will be the Starkey Evolv AI range. Not only has it been this year’s best-selling hearing aid with the most advanced features, but Starkey are also about to add the first ever Bluetooth Completely-In-Canal (CIC) style to the range. This will be the world’s smallest Bluetooth enabled hearing aid and is an extremely exciting development in the hearing industry.

 

If you’d like to find out more about the Evolv AI range then give us a call to book an appointment at one of our open days. These free appointments are limited and on a first come first served basis. 

We are holding two open days; at our main Scarborough branch on Thursday 30th June, and at our York clinic at Visioncare Optometry in Acomb on Friday 1st July. We’ll be able to discuss all the features of Evolv AI, the wireless accessories available, and how to navigate your way through the smartphone app. In Scarborough, Margaret Black from Starkey will also be on hand to answer any questions you have. There’ll be exclusive offers and discounts only available to those who attend on the day, including a free wireless accessory (as pictured below*). To reserve your place on either of the open days, just call us on 01723 369505.


*Subject to availability, conditions apply.

Thursday 24 February 2022

Job Vacancy - Part-Time Receptionist

We have a part-time receptionist role two days a week (Mondays & Fridays) working 9-5 at our office in Scarborough. The role is a job-share with another part-time receptionist. You will work on the reception desk greeting customers as they arrive for their appointments, deal with sales transactions and appointment bookings. You will also be dealing with phone enquiries and carrying out other reception and administrative duties.

Experience with data entry and Microsoft Office (in particular Word & Excel) is essential, as is a cheerful and positive outlook as you will be the first contact for most of our customers. A basic knowledge of ears and hearing is useful but not essential as training will be offered.

You will need to be flexible to cover annual leave of the other receptionist as overtime.

You will need to be available for interview on Monday 7th March.

If you are interested in applying for the role, please email your CV to info@charlwoodhearing.co.uk



Monday 20 December 2021

Christmas Opening Hours

 


Our Scarborough office will be closing at 5pm on Thursday 23rd December and will reopen at 9am on Tuesday 4th January. We would like to wish all of our wonderful customers a very happy and healthy Christmas and New Year! Thank you for being with us through another tough year. We look forward to welcoming you back in 2022!